For missing messages, start with the delivery checklist. For other problems, note the date, time zone, browser, error text, and the step that failed. Do not share passwords, cookies, message bodies, or verification codes in a public report. Restrictions imposed by another website must be addressed with that website.
For service errors, delivery issues, content corrections, privacy requests or abuse reports, describe the date, time zone, browser and exact step that failed. Remove email addresses, codes and secret link parameters from screenshots. Never send passwords or browser cookies. Acceptance of an address or a promotion is decided by the external service.
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